1. RED BANNER customers, and customers of RED BANNER customers or any user of bandwidth and/or services on our network (herein described as 'users') are prohibited from sending UBE/UCE. Users may be asked to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent. RED BANNER may consider the lack of such proof of explicit affirmative permission of a questionable mailing UBE/UCE at its sole discretion.
2. RED BANNER customers are prohibited from maintaining open mail relays on their servers. Ignorance of the presence or operation of an open mail relay is not and will not be considered an acceptable excuse for its (the open mail relay) operation. Multiple infractions of this policy will result in a discontinuation of service.
3. RED BANNER customers will be notified in the event that they may be hosting sites listed as violators of the above policy. Again, failure to rectify such situations may be cause for termination.
4. RED BANNER customers are prohibited from providing hosting services for websites that have been included in UBE/UCE. Hosting includes, but is not limited to, hosting website(s), providing DNS services as well as website redirect services.
5. Valid complaints received by RED BANNER may lead to immediate termination or suspension of the service. RED BANNER may block traffic without prior notice to and from the IP address involved in the UBE/UCE complaint until the problem is resolved and preventative measures have been implemented to prevent the violation from recurring.
6. RED BANNER reserves the right to suspend and/or cancel permanently any and all services provided to the user without a notification. If a Customer is in violation of any term or condition of the Usage Policy or Customer's use of the Service disrupts or, in RED BANNER's judgment, could disrupt, RED BANNER's business operations, RED BANNER reserves the right to charge a penalty of R500. To report an incidence of abuse, please report it to abuse@redbannerisp.com
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