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Internet Access

With many internet access and bandwidth options, pricing plans, and connection technologies to choose from, our dedicated Sales and Engineering teams will work with you to find the best option for your present needs, while planning for your future requirements. We concentrate on two primary technologies for the local delivery of Internet access, and depending on your location, may collaborate with third-party providers to secure the last-mile technology for you.

Red Banner ISP has partnered with Telkom SAIX, South Africa’s largest internet connectivity backbone provider, to provide the best infrastructure, backup and experience in the local connectivity industry.

The major economic advantage to Red Banner ISP by not having to invest in the vast technological infrastructure that Telkom SAIX’s backbone offers Red Banner ISP are directly carried through in the pricing of Red Banner ISP’s connectivity services.

Network authentication of Red Banner ISP users dialling into the Points of Presence (POP’s) of Red Banner ISP, is done by Telkom SAIX. End user support Customer Care support is available 24 hours a day, 7 days a week, 365 days a year and included in all dial-up packages. 

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The customer care team is supported by a team of trained and qualified engineers (3 teams) dedicated to servicing the business requirements of our clients. The Red Banner customer care team is one of the best support desks in the industry providing all technical support surrounding our Internet Access service.

This support service comprises the following: - Activation and registration - Technical Queries - Internet-related Problems - PC-related Problems - Modem Problems - Set-up of dial-up networking - Escalation - Support are provided on a 24*7*365 basis or 07H00-22H00, 7 days a week.

Within the context of support an end-user is defined as an individual end-user dialling into the Red Banner ISP / Internet Solutions’ network using ISDN/analogue modems connected directly to the end-user’s PC.


Button square red opti     Analogue 56K Dial-up Button square red opti     64K ISDN Dial-up
Button square red opti     ADSL Button square red opti     128K ISDN Dial-up

Analogue  Dial-up
ISDN  64K Dial-up
56K Dial-Up 

Unlimited access to Internet & Email
10 Email Addresses
100MB Total Mailbox Space pm.
Free Email Virus Scanning
Fastest Dial-up connection speeds

R79 per month - 24 hour Call Centre Support

More info...
64K ISDN 

Unlimited access to Internet & Email
25 Email Addresses
250MB Total Mailbox Space pm.
Free Email Virus Scanning


R129 per month - 24 hour Call Centre Support

More info...
ADSL
ISDN  128K Dial-up
ADSL 

Permanent 24x7 Connection
Unlimited access to Internet & Email
25 Email Addresses
250MB Total Mailbox Space pm.
Free Email Virus Scanning
Fastest Dial-up connection speeds

R269 per month - 24 hour Call Centre Support

More info...
128K ISDN 

Unlimited access to Internet & Email
25 Email Addresses
250MB Total Mailbox Space pm.
Free Email Virus Scanning
Fastest Dial-up connection speeds


R199 per month - 24 hour Call Centre Support

More info...

POP coverage & POP Dial-up telephone numbers
In the figure below, the spread of existing PoPs from Red Banner ISP through all Telkom SAIX are shown:

Rbisp pop map aug03 - opti

A single national 0860 number can be used anywhere in South Africa:
0860 007 249
When the 0860 number is used, then add: @is.co.za at the back of your Username.
Example: b0f0000k@zadial.co.za@is.co.za

POP

Number

Johannesburg *

(011) 340 7500

Pretoria *

(012) 307 0300

Cape Town *

(021) 406 8500

Cape Town 2 *

(021) 406 8560

Paarl

(021) 860 0100

Durban *

(031) 560 4000

Pietermaritzburg

(033) 845 0000

Bloemfontein

(051) 404 0000

Port Elizabeth *

(041) 397 2000

Potchefstroom

(018) 299 9500

East London

(043) 702 6300

Kimberley

(053) 839 2500

Nelspruit

(013) 753 4400

Vaal Triangle

(016) 985 8000

Richards Bay

(035) 799 0000

Pietersburg

(015) 291 0000

Welkom

(057) 391 0000

George

(044) 801 0500


POPs marked * support 128K ISDN. All POPS support 64K ISDN and 56K access using V.92.



Internet Access Data Centers
When it comes to the Web, location is critical. The Red Banner internet access data centres (IADCs) in Johannesburg and Cape Town offer a prime opportunity to locate internet access at the hub of corporate Internet traffic in South Africa. 




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